Privacy Policy

1. General Information & Overview

Welcome to ISLE.PK. When you use our store services, you trust us with your information. This Privacy Policy helps you understand what data we collect, why we collect it, and how we safeguard it.

2. Information We Collect

• Order Information: Full name, shipping/billing address, phone number, email address, and order history needed to fulfill your purchases.
• Browsing & Device Data: IP address, device type, browser settings, and cookie data to optimize site speed and personalization.

3. How We Use Your Information

• To process, dispatch, and track your consignments with courier partners (TCS, Leopards, Trax, PostEx).
• To send order confirmations, delivery tracking updates, and customer support communications via WhatsApp, SMS, or email.
• To prevent fraudulent orders and verify Cash on Delivery transactions.

4. Right to Access, Correct & Delete Data

Our customers have the right to access, correct, update, or request deletion of their personal data at any time by addressing a written request to our support team.

5. Security & Confidentiality

We implement industry-standard 256-bit SSL encryption to safeguard all customer data. We never sell, rent, or trade your personal information to third-party commercial marketing entities.

6. Contact Us

If you have questions regarding our privacy practices, contact us at support@isle.pk or via WhatsApp at +92 339 3900003.